Privacy Policy
Last updated: January 19, 2025
At Clearway CORE, we understand that your church's data is sacred. This Privacy Policy explains how we collect, use, and protect information when you use our strategic planning and team alignment software.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, church name, role)
- Church profile data (location, size, denomination)
- Strategic planning content (vision outcomes, goals, tasks)
- Meeting notes and summaries
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our strategic planning tools
- Generate AI-powered meeting summaries and insights
- Send important updates about your account
- Provide customer support and training
- Analyze usage patterns to enhance features
3. Data Sharing and Disclosure
We do not sell, trade, or rent your church's information. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect rights, safety, and security
- With service providers who assist our operations (under strict confidentiality agreements)
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for all data in transit
- Encryption at rest for stored data
- Regular security audits and penetration testing
- Role-based access controls
- SOC 2 compliance
5. Your Rights and Choices
You have the right to:
- Access and export your data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of non-essential communications
- Request a copy of your data in a portable format
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 30 days, except where we need to retain it for legal or legitimate business purposes.
7. International Data Transfers
Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Clearway Church Solutions
Email: privacy@clearway.co
Phone: 1-800-CLEARWAY
Address: 123 Mission Street, Suite 400, San Francisco, CA 94105