Privacy Policy

1. Introduction

Clearway CORE (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, job title, church affiliation)
• Profile information (personality assessments, skills, contact details)
• Meeting notes and content you create
• Goals, tasks, and vision outcomes you enter

2.2 Automatically Collected Information

• Usage data (features used, pages visited)
• Device information (browser type, operating system)
• Log data (IP address, access times)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our church management services
• Send you important updates about your account
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Generate AI-assisted goal drafts, project drafts, strategy briefs, and progress summaries when you choose to use those features

4. Data Sharing and Disclosure

4.1 Within Your Organization

Information you create is shared with other authorized users in your church organization based on their role permissions (Owner, Admin, or Member).

4.2 Third-Party Services

We share data with:

• Supabase: Our database and authentication provider
• OpenAI: When you use an AI feature, we send the information needed for that request, such as selected goals, projects, vision outcomes, or progress updates. We configure CORE's Responses API requests not to store application state. OpenAI states that API data is not used to train its models unless a customer opts in; by default, OpenAI may retain prompts and responses in abuse-monitoring logs for up to 30 days. See OpenAI's data controls documentation.

4.3 We Never

• Sell your personal information to third parties
• Share your data for advertising purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure OAuth 2.0 for Google integration

6. Data Retention and Deletion

6.1 Retention Period

• Active account data: Retained while your account is active
• Google tokens: Refreshed as needed, deleted when you disconnect
• Deleted content: Soft-deleted items retained for 30 days, then permanently deleted

6.2 Deletion Rights

You can:

• Delete your account at any time through settings
• Disconnect Google integration, which immediately revokes our access
• Request complete data deletion by contacting support@clearway.co

7. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Revoke Google permissions at any time
• Export your data
• Opt-out of non-essential communications

8. Google User Data Policy

Our use of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.

Limited Use Disclosure: Clearway CORE's use and transfer of information received from Google APIs is limited to providing and improving user-facing features that are prominent in the user interface. We do not use this data for any other purposes.

9. Children's Privacy

Clearway CORE is intended for use by church staff and leaders who are at least 18 years old. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: